1. Return Policy Overview
At Ramee Mart LLC, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return or exchange items according to the guidelines outlined below.

2. Eligibility for Returns
To be eligible for a return or exchange, the following conditions must be met:

• Items must be in their original, unworn, and unwashed condition with all tags attached.
• Proof of purchase, such as a receipt or order confirmation, is required.

3. Non-Returnable Items
Certain items are non-returnable, including but not limited to:

• Gift cards
• Personalized or custom-made items
• Final sale items marked as non-returnable

4. How to Initiate a Return
To initiate a return, please follow these steps:

1. Pack the item(s) securely in the original packaging, if possible. Include the original receipt and a note with your name, order number, and reason for return.
2. Ship the package to the address provided by our customer service team.

5. Return Shipping Costs
You are responsible for the cost of return shipping unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance to ensure that your return is received.

6. Exchanges
If you wish to exchange an item for a different size, color, or product, please contact our customer service team for instructions. Exchanges are subject to product availability.

7. Refunds
Refunds will be processed once we receive and inspect the returned item(s). Refunds will be issued to the original payment method. Please allow 2 to 3 business days for the refund to appear on your account.

8. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately at rameemart@gmail.com. We will provide instructions for returning the item and will cover the cost of return shipping.

9. Changes to the Return Policy
We reserve the right to update or modify our Return Policy at any time. Changes will be effective immediately upon posting on the website. Please review this page periodically for any updates.